FMH ER Under New Management

WINNSBORO (July 21, 2016) – One vital part of Fairfield Memorial Hospital is under new management, the hospital announced recently, with FMH partnering with EmCare to manage and staff the hospital’s Emergency Department.

“We wanted to ensure that everyone in our community gets exceptional patient care,” Suzanne Doscher, Fairfield Memorial Hospital CEO, said. “EmCare is known for its commitment to patient satisfaction, so I know they will make an excellent partner for Fairfield Memorial Hospital and deliver high-quality care to our citizens.”

EmCare has attained its industry-leading results by constantly working to improve quality, metrics and efficiencies and to improve the patient experience, the hospital said. The company focuses on hospital-wide patient flow and offers programs designed to decrease patient wait times. EmCare partners with nearly 1,000 practices, serving hospitals, hospital systems and other healthcare organizations from coast to coast.

“We’re always pleased to be asked to partner with facilities like Fairfield Memorial Hospital that are known for their mission to provide high-quality, compassionate care,” said Bill Yarbrough, EmCare Divisional CEO. “We share that commitment to patient-centered care and look forward to working with the hospital to deliver consistently outstanding care for patients.”

EmCare, the hospital said, works to achieve better patient outcomes through a variety of methods, including:

• A dedicated partnership with Studer Group, a nationwide organization devoted to increasing patient satisfaction;

• Implementation of Lean Strategies that streamline processes, improve efficiency and eliminate redundancies;

• Front-end redesign to decrease patient wait times;

• Working with existing staff to provide them with proven tools, training and technologies; and

• Patient experience surveys conducted in real-time through feedback-collecting kiosks that are installed in the Emergency Department.

EmCare launched its partnership with Fairfield Memorial on April 1.


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